Nov 12, 2018

Home Is Where the Heart Is

When one of our employees found herself suddenly without a place to stay, unsure if she could remain in town – let alone continue working for Bell – Fergus Falls teller supervisor Emily Christenson offered her home as a safe haven until her co-worker found a place of her own.

Emily didn't hesitate to offer her home, food and support during a difficult time. Her co-worker is now happily settled, thanks to Emily’s patience and caring.

“I knew if I didn’t offer my house, she really had nowhere to go,” Emily remarks. “I also knew if I was in that position, I would hope somebody would do the same for me.”

For Emily’s compassion for her co-worker, she was recognized with a Bell Value Award for Family Atmosphere. The Bell Value Awards are our company’s highest honor, recognizing the special ways employees take care of each other, our customers and members of the community.

“I was excited, but it’s also very humbling,” Emily notes. “You don’t do these things to get an award. When somebody needs help, you help them.”

Throughout the year, employees nominate each other for “How Bell of You” awards, which recognize those who excel in demonstrating our values of service and paying it forward. Those employees are then considered for Bell Value Awards.

“The Bell Value Awards make us feel so special and appreciated,” Emily comments. “It’s above and beyond anything I have ever seen. I think the How Bell of You program – with co-workers recognizing each other – is part of what makes this a great place to work.”

Julie Peterson Klein, Bell’s executive vice president and chief culture officer, notes that this is a special year, because it’s the sixth anniversary of the Bell Value Awards and over 1,000 stories of kindness.

“We’re so proud of our employees for carrying out our values every single day,” remarks Julie. “We have special people here at Bell. They’re so caring.”